So it was about 10 days ago that I had my tests done at the posh private hospital. A week later I hadn't heard anything so I phoned them to ask. I was put through to someone else, who put me through to an answerphone that informed me that the consultant's secretary is on holiday until July 6th and that I should call the main reception.
Hang up.
Dial again.
Explain that I don't want to be put through to an answer machine and that I'd like to know my results please.
'Ah, that'd be Lesley, she's on holiday'
'So I gathered, so how do I get my results?'
'Er, I don't know'..... 'I'll take your number and get back to you'.
That was on Tuesday. It's now Thursday. I still haven't heard anything. And I thought the NHS was bad!
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Stafford HM 2014
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